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Support / FAQ database

Frequently Asked Questions (FAQ)

This FAQ database contains questions and answers regarding MESSOA products and related application.
We have composed a list of Frequently Asked Questions (FAQ) organized by product family. If your question is not included, please contact us directly.

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TOP 10

1.	Which models have been integrated into our software(NVR) partner?

2.	How to install ActiveX of network camera? (For IE6)

3.	Which PoE switch can work with MESSOA's camera?

4.	Why can't IP Finder search any network camera? (For Windows XP)

5.	How to install ActiveX of network camera? (For IE8)

6.	How to update firmware of NCB855, NCR875 and NDR890 network camera?

7.	How to use Quick Time player to play RTSP streams of network camera?

8.	How to remove ActiveX of network camera?

9.	Which power classification do MESSOA cameras belong?

10.	How do users apply for MEGA_NVR licenses?